Docs

Training Materials for Agents


Training Webinars

A useful set of tips from our support team. Boost your knowledge about LiveChat and enhance your customer service skills.

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Typing Speed Test

That's where agents training begins. Better results at this test will help agents to cover more chats in the future.

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Agent Handbook

A must read for every new LiveChat agent. A pack of useful tips on LiveChat usage and best practises.

Download → Test your agents skills with a quiz →
Lead Generation

A pack of useful tools for lead generation. Learn how to get more leads and take advantage of special deals for outstanding lead generation tools.

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Customer Service

Training materials to improve customer service skills. Help your clients provide 5 star customer support

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Online Sales

A complete guide to online sales. Learn how to influent visitors choices and improve conversion level

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Customer Service Report 2017

See what trends influence online customer support in 2017. Get an expert knowledge and help you clients succeed

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Partner Program Terms