Setting up licenses for your customers

Creation of a license is straightforward and quick, so let’s get to the point with no further ado! 

To create a license, you simply need to log into the Partner Program, and:

• Click “Create a license” link on the main dashboard, 
• Go to the “Solution” section’s dashboard and hit the “Create license” button. 

Once you do that, the license creator opens.

1. Select a product

2. Decide who manages subscription

Here, you choose whether you want to pay your customers’ invoices or if you want them to pay on their own.

• If you choose “You,” you’ll get a lifetime discount for a given product and we’ll hide all the subscription details so your customer doesn’t see it. Thanks to this, you’ll be able to customize your offer.
• If you choose “Your client,” they will see the subscription details and it will be disabled for you. Going for such a scenario, you still can expect us to pay you a commission whenever a customer subscribes for a full version. 

3. Provide basic info

Please note that for LiveChat you can choose the data storage location (Europe or United States).

Now, you can click “Next step” to invite more users to the license (optional), or you can hit “Create a license” and finish the process. 

4. Invite users (optional)

Add your customer’s co-workers they want to be added. 

Please note that you can perform this step in the future.

For more info check this article: Adding new users to the license.

If the license invitation won’t be picked up in the next 48 hours, you will be notified about it via email, so you can take action.

If the license invitation won’t be picked up in the next 48 hours, you will be notified about it via email, so you can take action.

Read more about:

• License alerts,
• Adding new users to the license.